Kiss, Bow or Shake Hands: How to Do Business In Sixty Countries |
Kiss, Bow, or Shake Hands
Terri Morrison, Wayne A. Conaway, and George A. Borden, Ph.D.
Order Kiss, Bow, or Shake Hands
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The information in Kiss, Bow or Shake Hands: How to Do Business In Sixty Countries is organized into the following format:
Country Background:
History, Type of Government, Language, Religion, Demographics
Cultural Orientation:
Cognitive Styles, Negotiation Strategies, Value Systems
Business Practices:
Appointments, Negotiating, Business Entertaining
Protocol:
Greetings, Titles/Forms of Address, Gestures, Gifts, Dress
It also contains an introduction to Cultural Orientations, Appendices on International Telephone and Voltage Adaptors, Measurement Equivalents, etc. and a forward by Hans Koehler, Director of the Wharton Export Network.
Kiss, Bow or Shake Hands has been serialized in American Airlines' in-flight magazine: American Way. Chapters were excerpted from June of 1995 through February of 1996.
The authors of Kiss, Bow are also writing a series of columns for Midway Airlines.
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The following is a review by Joseph Douress, Director of Global Trade Services at Dun & Bradstreet:
Kiss, Bow or Shake Hands is an invaluable resource for global traders. It is must reading for those who want to avoid potentially embarrassing and costly miscues when dealing with foreign cultures. Its country-specific chapters, written in a concise and well-organized format, provide readers with a global perspective on doing business. It's like having a cross-cultural expert in your briefcase.
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A review from the Library Journal:
Written by executives who prepare other executives for international travel, and one Fulbright scholar in cross-cultural communication, this work is a godsend for rapidly growing international collections. It is affordable, to-the-point, and easily understood book by those who have yet no stamps on passports. The introduction discusses cognitive styles, value systems, and negotiation strategies in different cultures, explaining how delicate they make the process of intercultural relations.
Sixty countries are examined in terms of background, cultural orientation, business practices (e.g., negotiating, entertaining), and protocol (e.g., gestures, dress). Morrison and cohorts cover some countries not included by more costly 'Doing Business In' publications by Business International and Price Waterhouse.
The average entry length is five pages--more than Brigham Young University's Culturegrams (Garrett Park Pr., 1993. 2d ed.).
Recommended for all business and international studies collections.
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