Measurable success in the global marketplace begins with an expert understanding of international protocols, practices, and cultural cues. Without it, businesses and organizations cannot develop a competitive network of customers, suppliers, and, most important, talent.

Kiss, Bow, or Shake Hands Digital delivers essential knowledge for business people who are working abroad, traveling for business, or managing global teams from a domestic location. It empowers people to open borders, minds, and markets in more than 60 countries around the world.

Each comprehensive country profile includes:

Country Background—history, government, language, cultural viewpoint
Tips on Doing Business—local style, typical business values
Cultural Orientation—cognitive styles, values, decision making
Cultural IQ Quiz—avoid costly faux pas and test your knowledge
Know Before You Go—streaming weather, driving orientation, getting around
Protocol—greetings, forms of address, dress, dining, gifting conventions
Business Practices—importance of punctuality, negotiation practices, entertaining
Cultural Notes—Do’s and don’ts for conversations, common misunderstandings
Key Phrases in Local Languages—with audio to ensure correct pronunciation
Holidays—Up-to-date calendar of official holidays
Downloadable Content that gives easy, portable access to these and other features anywhere in the world
View the NEW McGraw-Hill Digital Kiss, Bow or Shake Hands!
www.kissbowshakehands.com
Academic institutions: In learning environments where future business managers and leaders are being created, Kiss, Bow, or Shake Hands situates your institution ahead of the trend toward a more global emphasis mandated by the AACSB, and recommended by a growing number of business school deans. It is the perfect interactive resource to prepare students for internships and study abroad as well as for in-class projects.